Shipping policy

Thank you for shopping with The Brand Rack.

We are committed to processing and shipping your orders as quickly as possible.

Processing Time

• Orders are processed within 1–2 business days after payment is received.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping

• We currently ship within the United States.
• Standard shipping typically takes 2–7 business days, depending on the destination and carrier.
• Shipping times are estimates and may vary due to weather, holidays, or carrier delays.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number so you can monitor your shipment.

Shipping Address

Please verify that your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect addresses provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 5 days of delivery so we can assist you.

Contact Us

If you have any questions regarding shipping, please contact us at:

The Brand Rack 

Email: sales@thebrandrackstore.com

Phone: (956) 739-0537